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Privacy Policy

The policy: This privacy policy notice is for this website. steamed is a trading name of, and is served by, Steamed Studio.


Policy key definitions:

  • Norwich Furniture, “I”, “our”, “us”, or “we” refer to the business, Steamed Studio.
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means the Information Commissioner’s Office.
  • Cookies mean small files stored on a user’s computer or device.


Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and/or process any personal information about you electronically using the following lawful bases:

We are exempt from registration in the ICO Data Protection Register because we do not store data relevant to them.


Lawful basis: Consent

The reason we use this basis: To keep you informed of delivery information and new products and services.

We process your information in the following ways: Electronically, using our encrypted webserver software and behind a firewall.

Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.

Sharing your information: We do not share this information with third parties.


Lawful basis: Contract

The reason we use this basis: So that we can service your orders.

We process your information in the following ways: Electronically, using our encrypted webserver software and behind a firewall.

Data retention period: We shall continue to process your information until the contract between us ends (including any warranty period) or is terminated under any contract terms.

Sharing your information: We may share your name, address, email address, and phone number with suppliers and delivery companies, so they can deliver your order(s).


Lawful basis: Legal obligation

The reason we use this basis: because we are required to by law, mainly for company tax & VAT purposes

We process your information in the following ways: Electronic archived storage of transactions

Data retention period: as required by law. Generally between one and 7 years,

Sharing your information: We do not share this information unless required to by law.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.


Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [] if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR.


Internet cookies

We use cookies on this website to provide you with better user experience. We do this by placing a small text file on your device/computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies and control which cookies are saved to your device/computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

  • Temporary Session Cookies, essential for site navigation
  • Acceptance of GDPR – so the site remembers that you have consented previously and doesn’t keep asking for consent,
  • Standard Bing & Google Analytics cookies that help us improve our site performance and usability.


Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access, and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.